State Farm® Insurance Agent Tommy McNaull

"I like to recognize Emily Poston, Customer Service Representative, for her attentiveness, understanding, and professionalism with addressing a homeowner claim regarding hail and wind damage to my roof, which recently I had to replace at my own expense. She did not close the door like the claims office, but is seeking solutions to minimize frustrations associated with the claims office's process."

"Received excellent customer service from Emily today. Thanks"

"Emily is such a great person to deal with, made the insurance for my truck, easy, thank you again..."

"Tommy and his team saved my relationship with State Farm. They have worked hard to keep my rates low and customer service high. Even in the event of a claim, Tommy and his team were very helpful and reassuring."

"very dissapointed with state farm Tommy Mcnual jr after having my insurance with them for almost 4 years, they terminated my contract abruptly after I made my payments stating that I made too many claims on my account. All those claims were from 3rd party faults. I never had an accident where I was at fault. I notified the headquaters because I though I was cover after I made my payment to no avail. I had to pay $103 to motor division for 2 weeks lapse of insurance which could have been avoided had they notified me in advance. I wouldn't recommend this state farm agency because they will cancel your contract if you have or 2 or 3 3rd party claims. customer experience is not important to them as compared to higher rates and payments. bad place to do business."

"She did a very good job of answering all of my questions thank you"

"My agent she took good care of me in a timely manner and got me a good rate"

"Emily made things easy for me when I traded in my old car for a new one. Thank you!"

"agent was sweet and helpful"

"Emily is responsive, polite, and gets things done quickly!"

"Emily has been amazing ! Constant customer service, always trying to find a better deal for me, and get me the best coverage !!!"

"I called today and spoke with Emily regarding my renter's insurance policy. She listened, found out what I needed, and took care of it quickly. I appreciate your help, thank you. You're awesome!!!"

"Emily was courteous and professional."

"Very professional, courteous and knowledgeable."

"Emily was quick with service and answers and I appreciate her expertise"

"Very professional and quick to respond."

"Great customer service!"

"We have been Clients for several years! Emily is the easiest to work with and has GREAT follow through! When she says they will check and get back to you, she does just that!"

"Jordan has always been very helpful for me. He helped me get my things settled with my truck. Numerous occasions he's done this for me. I like his business style. If he can help he tells you. If he can't he tells you and tries to find some alternatives."

"Incredible....if I could give her 100 stars I would"

"Exceptional Service and Patience - Highly Recommend! Review: I’ve had the pleasure of working with Jordan for both my car insurance and renters insurance, and I couldn’t be more pleased with the service I received. From the very beginning, [Agent’s Name] took the time to explain all the options clearly, ensuring I understood every detail of my policies. What really stood out was their patience during the payment process. Due to personal circumstances, I wasn’t able to make the payment right away, and Jordan was incredibly understanding and accommodating. They didn’t pressure me and were more than willing to work with my timeline, which I truly appreciated. This level of customer care and professionalism is rare to find, and I feel confident knowing that I’m in such capable hands. I highly recommend Jordan for anyone looking for reliable, responsive, and patient insurance support. Thank you for making this process so easy and stress-free!"

"Emily is the best"

"It was a pleasure speaking with Emily earlier today. She was extremely helpful!"

"I really appreciate that anytime I have a question the service I get is very prompt and very helpful. Everybody at the agency goes out of their way to help the customers."

"Received great customer service with all my insurance needs. Emily is such a pleasure to do business with."